Services
At 1800Accident we take the hassle out of claims management,
our tailored solution encompasses four core elements.
Claim Management
- 24/7 assistance line to provide support, guidance and reassurance to drivers following an accident
- Co-ordination of emergency services including medical, towing and onward transportation
- Easy and hassle-free claim capture and insurance claim management
Repair Management
- Immediate appointment of a repairer through our national preferred repairer network
- Facilitate replacement vehicles to minimise disruption to your business by getting you back on the road
- Proactive repair monitoring to ensure your vehicle is repaired in a timely manner
- Real-time repair status updates via SMS, email and our online portal
Finance Management
- Review and arrange payment of approved invoices
- Recovery of uninsured losses following non-fault accidents, maximising recovery of your costs
- Settlement of third party demands following at-fault accidents
Notifications and Reporting
- Instant email alerts to nominated contacts every time a new accident is reported
- Real-time claim information and accident dashboard reporting via our online portal to assist you in identifying, analysing and managing risk